Support

Get help

Email info@spliice.ca and we’ll reply within one business day. Tell us which phone you use and what you were trying to do; a screenshot helps.

Getting started

How do I start with my own team? The app opens with a sample team so you can look around. Tap Start my team, then enter your team name and logo.

Can I import my roster? Yes, from a CSV or Excel file on the Roster tab: tap Upload full roster. Start from the roster template (Excel or CSV), or use your own sheet with a Name column (or First name and Last name). Jersey #, Role and Email are optional, and any other columns are ignored. You’ll see the changes before anything is saved.

Can I use my team’s colours? Yes. Upload your logo and the app picks up its colours. Default colours puts them back.

Money in, money out

How do I collect money from families? Create a collection (a cash call, a tournament fee, a fundraiser). When you mark a family as paid, the ledger line is added for you.

How do I see where we stand against the budget? Set the season budget once by category. Every transaction counts against it, so you can see what’s left at a glance.

How do I give parents a season report? Tap Print / PDF, choose the report, then print it or save it as a PDF to email. You can sign it in the app first.

Your data

How do I move my data to a new phone? Tap Export backup and save the file to Files or email it to yourself. On the new phone, tap Import backup and choose that file.

How often should I back up? After any big update, and at least once a month. Your records live only on your phone, so a backup is the only copy if the phone is lost.

Is my data uploaded anywhere? No. It stays on your phone. See the privacy policy.

How do I start fresh? Start over clears everything on this phone. Export a backup first if you might want it back.